BUILT FOR ENTERPRISE

#1 AI for 360° Customer Experience

Unify Chat. Resolve Instantly. Engage Seamlessly

Trusted by 1000+ brands

OMNICHANNEL SUPPORT

Smarter Support, Seamless Conversations

UNIFIED CHAT

Unified Inbox

All your customers queries across channels unified in a single screen.

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RESOLVE INSTANTLY

Support AI

Imagine your best agent live 24/7. 94% query resolution without human intervention.

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ENGAGE SEAMLESSLY

360° Customer Context

All your customer interactions smartly gathered and unified into customer profiles.

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OMNICHANNEL SUPPORT

Support AI your team deserves

UNIFIED INBOX

AI that follows your SOPs

Deploy support AI that’s fully aligned with your knowledge base,
procedures, and policies, ensuring every interaction meets your
brand and standards.

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Resolve Instantly

AI ticket summaries

Understand customer tickets at a glance with smart AI summaries.

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ENGAGE SEAMLESSLY

AI Copilot

Understand the tone and sentiments of customer tickets, prioritize
and manage tickets accordingly

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KEEPING YOUR LARGE SCALE TEAMS IN MIND

Built for enterprises

Role based access

Set roles and permissions for your agents.

Ticketing Automations

Setup automations to assign or update tickets to agents or teams.

Powerful Analytics

Agent analytics, team analytics, CSAT in one place.

Custom views

Easily save and switch between personalized ticket views.

Assisted sales

Smarter selling enabled in your support channels

SLAs & Reporting

Set roles and permissions for your agents.

Keeping your agents in mind

BOOST! your Agent Productivity

PRODUCTIVITY TOOLS

Canned Responses, Quick emails and more

Equip agents with tools to work smarter, faster and efficiently.

Built for Collaboration

Real-time teamwork made simple with synced changes and user roles across your team.

Inbox Views

Easily save and switch between personalized ticket views.

CSATs and SLA

Instant insight into CSAT scores and SLA compliance.

MOBILE APP

Mobile Friendly

Resolve tickets on the go. Enjoy a smooth mobile experience with intuitive interactions.

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TAILORED FOR EVERY INDUSTRY

Built for your industry

Healthcare

Ecommerce

Gaming

Consumer

SaaS

Finance

Logistics

Travel

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Businessonbot

Give your agents the power to resolve queries faster and more efficiently.